Frequently Asked Questions
Quotes and Payment
How do I get a quote and is there a charge for one?
Email us your upper and lower floor plans, and if possible the stair details, to sales@majesticstairs.com.au and we will get a quote back to you in 24 to 48 business hours. If you know what type of materials and timber you would like please advise us in the email so we can give you a more accurate quote.
There is no charge for initial quotes and we can provide you with two alternative timber quotes as well as a number of design variations
What should I look for when comparing quotes?
When comparing quotes, make sure that you are receiving quotes for the same style of stair with similar quality and size of materials. If you find that one quote is considerably cheaper than the others you may wish to check whether you are being offered the same quality product and materials. We are more than happy to answer any questions if there is something you are unsure of.
How do you reach your price?
Our prices depend on everything from materials used, the complexity of the stairs and installation, and time spent designing, manufacturing and installing the staircase. We work hard at giving you a competitive price while still delivery the highest quality work with the best materials available.
Timeline
How long does it take to make my stairs?
Timber staircases can usually be installed within 2 to 3 weeks of your order being placed unless you choose an exotic timber which then needs to be sourced from the Eastern States or overseas.
Steel staircases require a much more involved process and you should to allow at least 4 weeks from time of placing your order.
Material
What are the different materials I can use in my staircase and/or balustrade?
- Timber
- Steel
- Stainless Steel
- Glass
- Stainless Steel Wire
Traditionally staircases were made from timber with timber or decorative wrought iron balustrades. The more contemporary styles are open rise stairs in steel and timber with balustrading in glass, steel, stainless steel, timber, stainless steel wire or a combination of these materials. Please go to our gallery to see the large range of styles available
Can I use any type of timber and can I match the stairs to my floor boards?
We know how important it is to have your staircase compliment the flooring and finishes in your home and generally we are able to match the timber. We source timber from local, interstate and overseas suppliers and depending on the design of your stairs we are usually able to use the timber of your choice.
What type of timber do you typically work with?
While we have experience working with many types of timber, the most common timbers we work with are Pine, Tasmanian Oak, Jarrah, American White Oak, American Black Walnut and Blackbutt.
What sort of MDF do you use?
At Majestic Stairs we only use E0 MDF which is a low emission MDF and doesn’t have a strong odour.
Can I use glass in my balustrading?
Yes, we have many styles of glass balustrade using framed, semi-framed or frameless toughened glass either top or side fixed. Please view our gallery to see the range available.
Design
What if I want something unusual?
We are happy to help design individual stairs for you as long as your staircase conforms with the Building Codes of Australia.
I don’t have plans drawn up for my renovation – can you still provide me with a quote?
We are happy to come to your house and measure up for your stairs and then give you a quote.
Our steps to deliver
excellent service and quality
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Design and Quotation
Take a visit to our comprehensive showroom in Maylands to see full sized samples of man...
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Manufacture
Following our site visit to measure your staircase or balustrade we carefully...
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Testimonials
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W.I. Shipley
(Our First Floor Extension - Bayswater)To Majestic Stairs
I am the architect for the above project. The house was built in 1904 and is heritage listed. The staircase was a very important element in the design. Your company manufactured and erected the staircase which is now in a finished state - painted and varnished. The end result is first class. Everyone is delighted... [+]
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Julian Lodge
(New Jarrah Staircase - Salter Point)To Majestic Stairs
We wanted to drop you a quick note to thank you and your team for providing us with both a high quality and beautifully finished jarrah staircase for our home.
Having replaced the old spiral staircase, we have provided a much safer environment for our children. A real estate agent confirmed that the ne... [+]
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Catherine Grey
(New Staircase & Balustrade - Subiaco)To Majestic Stairs
Thank You! Our new balustrade looks great. The workmanship is truly amazing, it really is a 'work of art'! Best wishes & kind regards.
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Margaret Healy
(New Tasmanian Oak Staircase Wembley)To Majestic Stairs
I have recently had the pleasure of having a staircase installed by Majestic Stairs, I would just like to say that the whole process was so well managed from the start right through to the installation. The workmanship is second to none, I have had a number of people comment on the quality of the staircase.
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Dr & Mrs Simpson
(Floating Staircase - Coogee)To Majestic Stairs
Very rarely these days do I have cause to put pen to paper to praise someone, but feel I really must communicate how happy my wife and I are with the floating steel staircase that your company recently installed for us. The quality of the powder coat finish on the steel is exceptional and the Blac... [+]
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Portia Dehaan
(Cantilevered Staircase - Peppermint Grove)To Majestic Stairs
We wanted a cutting edge centre piece for our new home and following a recommendation from our architct approached Majestic Stairs for a solution. From the second we walked into their showroom we knew we had found our answer. The depth of knowledge imparted by Chris and the way he explained everything... [+]
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Natalie & Mark
(New Glass Balustrade - Applecross)To Majestic Stairs
Thank you for our new balustrade. We are both very happy with the quality and result. Your guys were great - I met Ray at the beginning of the job and was impressed with his work approach - very organisse and neat, looking after our new floors. Also thank you for your drawings and explanations a... [+]
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Lynda
(New Balustrade - Bedford)To Majestic Stairs
Just a quick note to say many thanks for installing my balustrade at my home. A big thanks to all concerned - very happy with quality of workmanship, cleanliness and timing of Job.
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Allan Williams
(Long Time Customer)I am a home improvement builder who has used this company for as long as I can remember. Majestic Stairs provide a professional and experienced service from start to finish.
To Majestic Stairs
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Chris Rance
(Commercial Construction Company)Just a quick email to say what a great job your carpenters have done installing the stairs and handrails at Momentum. All your staff have been first class, professional, tidy and approachable at all times and a credit to you at Majestic. Many thanks and look forward to working with you guys again soon.
To Majestic Stairs